Caley Insurance Corp – Privacy Policy

Effective Date: January 1, 2018

Last Updated: June 17, 2025

Caley Insurance Corp (“Caley,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with our websites, mobile applications, communications (including phone and email), marketing efforts, and other services (collectively referred to as our “Platforms”).

This policy applies exclusively to Caley’s Platforms and does not apply to any third-party websites or services.

1. Information We Collect

Information You Provide

We collect personal information directly from you when you:

Submit insurance applications or request a quote
Contact us via phone, email, or chat
Register for an account or participate in promotions

This may include:

Full name, address, email address, and phone number
Date of birth, marital status, and household details
Vehicle information, driver’s license, and insurance history
Occupation, employer, and financial information (e.g., payment card number, billing address)
Medical information where required for underwriting or coverage

Information Collected Automatically

When you use our Platforms, we may collect:

Device information such as IP address, browser type, and unique device identifiers
Usage details such as pages viewed, time spent, and clicks
Cookies and session data (e.g., for login sessions and site preferences)
Analytics data (e.g., via tools that help us understand site performance and user behavior)
Advertising identifiers used for marketing performance tracking

2. How We Use Your Information

Your information may be used to:

Provide insurance products, quotes, and related services
Determine eligibility and process claims or payments
Communicate about your policy, application, or account
Improve our Platforms, customer experience, and operational efficiency
Detect and prevent fraud, and comply with legal obligations
Customize your experience and deliver relevant offers
Conduct promotions, surveys, and sweepstakes

We may also create and use anonymized or aggregated data for internal analytics or reporting purposes.

3. How We Share Your Information

We may share your personal information with the following parties:

Service Providers: Including payment processors, technology providers, underwriters, and customer service vendors
Affiliates and Marketing Partners: For co-branded services and promotional efforts
Government and Legal Authorities: To comply with legal requirements or respond to subpoenas and regulatory requests
With Your Consent: When you explicitly authorize information sharing
In the Event of a Business Transfer: Such as a merger, acquisition, or sale of business assets

Note: Caley Insurance Corp does not sell your personal information.

4. Use of Cookies and Tracking Technologies

We and our partners use cookies, beacons, and other tracking tools to:

Secure user sessions and manage login activity
Measure site usage and performance
Understand user behavior to improve services
Deliver targeted marketing or promotions

You can control the use of cookies through your browser settings. Disabling cookies may impact some website features.

5. Social Media and Third-Party Links

Our Platforms may contain links or integrations with external social media sites or third-party websites. These third parties operate independently and have their own privacy practices. Caley Insurance Corp is not responsible for the privacy policies or practices of those sites.

6. Information Security

We employ reasonable physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, or misuse. Access to personal information is limited to employees who need it for their job responsibilities. While we strive to safeguard your data, no system or transmission method is fully secure.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors. If you believe we may have collected data from a child under 13, please contact us so we can take prompt action to delete the information.

8. Your Privacy Choices

You may:

Opt out of marketing emails by using the unsubscribe link or contacting us directly
Limit information sharing with non-affiliated third parties for marketing by calling us
Request corrections to your information by submitting a written request

To exercise your privacy rights or limit data sharing:

Call: (305) 800-2985
Mail: customerservice@caleyinsurance.com
Caley Insurance Corp
Attn: Privacy Requests
12260 SW 8ST STE 122
Miami, FL 33184

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:

Caley Insurance Corp – Customer Service
Phone: (305) 800-2985
Email: customerservice@caleyinsurance.com
Mailing Address:
12260 SW 8ST STE 122
Miami, FL 33184